Local concierge knowledge makes all the difference in Queenstown

We've just launched a new concierge service for our guests, so they can get the most out of their stay in Queenstown.

Queenstown is all systems go 365 days a year. It’s a true four-season resort and has something for everyone. Whether you’re looking to head to the mountains for a bit of mountain biking or skiing, or would prefer to take it a bit easier by touring our vineyards or playing a round or two of golf – there’s always something exciting to look forward to. 

Fitting everything in to a short stay in Queenstown can seem like a bit of a challenge at first, there are just so many options and it’s hard to know what will best suit you, your friends or family. With over 150 licensed bars, restaurants and cafés to choose from, even deciding where to get a bite to eat can leave you wondering where to start.

Thankfully things are just that little bit easier for those staying at LakeRidge Queenstown, as we’ve just launched a new concierge service for our guests.

At LakeRidge we have lived and breathed Queenstown for many years and we know the place inside out. Our Concierge staff have extensive, hands-on experience across the Queenstown tourism and hospitality industries, with a number of us having been here for over 25 years. We can use that local knowledge to increase your guest experience like only locals can.

Included in our team are two former concierges that have worked at some of Queenstown’s finest hotels, and our CEO is also an active heliski  guide with over 23 years’ experience guiding for industry leader Harris Mountains Heliski. All the Staysouth staff are long-time locals with an intimate knowledge of Queenstown's tourism and entertainment sector. It’s fair to say that if we don’t know about it, it probably doesn’t exist in Queenstown.

At LakeRidge Queenstown we offer a full virtual concierge service. We’ll touch base before you arrive, and will be on call to help you out until you leave. Our concierge team will help with any and every enquiry you have and can arrange airport transfers and book your activities before you get here, so you can arrive safe in the knowledge that we’ve take care of it.

We can tailor a range of holiday options to suit your plans. We know what’s on and where it’s happening, so whether you’re a seasoned Queenstown veteran or first-time visitor, we’ll make sure you leave our town wanting to come back.

Contact Mel, Marianne or Jan for any help or advice with planning, selecting and booking your Queenstown holiday activities. The Concierge team is available seven days a week from 8am until 8pm (NZ time). Simply call +64 3 442 4420 and follow the voice prompts or email the team at

If you would prefer, we are available to personally meet you at your LakeRidge Queenstown apartment to sit down and discuss how you can make the most out of your stay here.

Our concierge team is just one of the benefits you get when you book with LakeRidge Queenstown. All of our apartments have been superbly designed so that every apartment enjoys magnificent lake and mountain views. LakeRidge apartments all have well-appointed kitchens and great dining areas, so whether you decide to stay in or go out, you know you’ll be well looked after.

If you want to know more about how we can help you get the most out of your stay in Queenstown visit our Staysouth Queenstown Concierge page or get in touch – we’re locals and we’re here to help.

Wine tasting in wine cave Lo res

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